What Lesara customers have to say about their shopping experience? ▼
Who are Lesara's shipping carriers and partners? ▼
Can I have my delivery shipped top a service point? ▼
Unfortunately it is not possible for your delivery to be shipped to a service point.
How much are the shipping costs? ▼
Where does Lesara ship to? ▼
How long does a delivery take? ▼
Returns and Refunds
What are the return costs? ▼
When does my returns policy begin? ▼
How do I send a product back? ▼
How long does a refund take? ▼
Is a refund to another payment method possible? ▼
Overview of payment methods available to you at Lesara? ▼
Lesara Gift Voucher
What types of Lesara Vouchers are there? ▼
Where do I find the Lesara gift voucher codes? ▼
When will I receive my gift voucher? ▼
You will receive your voucher once the order of your invited friend has been successfully sent and delivered. This usually takes between one to three days.
If you should have any further questions, our Lesara customer service team is happy to help you via email, service chat or phone.
How does the refer a friend system work? ▼
How much do I receive when I refer a friend? ▼
Lesara Service and Customer Service
How can I use the hotline to get in touch with customer service? ▼
Personal contact is important to us, as such we are happy and available to assist you on the following number 0044-2033183133. You will be charged for this service based on local landline rates.
Should you have any questions or queries, please feel free to send an email to:
Service hotline hours ▼
Service is extremely important to us, as such we are available to you via telephone at the following times: Monday to Friday 9:00 AM - 6:00 PM CET
Our Easter Customer Service Hours
Our customer service hotline will remain closed between 30/03 - 02/04. If you require support during this time, please send us an email and we will get back to you as soon as possible.
Your Lesara Team
What is the status of your order? ▼
Keep up to date with the current status of your order by logging into your Lesara customer account and clicking onto 'My Orders'. Here you can track the status and the expected delivery time of your order. If you should have any further questions or queries, do not hesitate to contact our customer service team who will be more than happy to assist you. The Lesara customer service team is available via email, service chat or phone.
How do I subscribe to the newsletter? ▼
How do I unsubscribe from the newsletter? ▼
What are web push notifications? ▼
How can I log out of Lesara? (close/deactivate account) ▼
Please contact our customer service team directly or fill out the following
If you should have any further questions or queries, do not hesitate to contact our customer service team
who will be more than happy to assist you. The Lesara customer service team is available via email
or phone: 0044-2033183133.
Forgotten your login details? ▼
If you have forgotten your login details, you can try using your personal email address as well as password, which tends to work. Alternatively you can also request new login details with the aid of your email address. Just follow the link: Forgot your password?
. If you should have any further questions or queries, do not hesitate to contact our customer service team who will be more than happy to assist you. The Lesara customer service team is available via email or phone.
Data Protection ▼
Our data is safe and secure at Lesara. All personal information is secured with the latest technology and only used for internal purposes. This means your personal data will not be passed on to a third party. The only time your details will be securely transferred would be in the case of payment processing through payment providers as well as credit check systems. You can be assured that transmission of your information such as your address, name or bank details is always encrypted. You can rest assured that in case no way information is stored.
How do we establish our strikethrough prices? ▼
Our merchandisers work directly with manufacturers so that we can offer you attractive products with our best price guarantee. These discounts are made transparent to you the customer with the recommended retail price (RRP) suggested by the manufacturer, which is placed next to Lesara's price.
* The product must be offered directly on a British website. Third party vendors such as eBay or Amazon Marketplace sellers are excluded.