Lesara

Help topics - answers to your questions

Content
What Lesara customers have to say about their shopping experience?
Returns and Refunds
When does the return period begin? How do I send products back to Lesara? How can I exchange a product? What are the return costs? How do I receive the refunded amount? How long does a refund take? Received damaged products, what do I do?
Shipping
Where is my parcel? How long does delivery take? What are the delivery costs? Which is the parcel delivery service used? My parcel is missing, what happens now? To which countries does Lesara deliver?
Order
How do I place an order? How can I cancel an order? What happens after I have placed an order? I have entered a wrong address, what do I do? I got an error message, what do I do? Can I place an order as a guest?
Payments
Payments made using credit cards Payments made using PayPal
My Account
How do I register on Lesara? Forgotten login details? Where can I view my orders? What advantages does the wishlist offer? What advantages does the shopping cart offer? What features does the Lesara address book offer? How do I deactivate my customer account?
Lesara Gift Voucher
Latest voucher codes 2018 Where do I find my personal Lesara vouchers? What vouchers are available at Lesara? £10 voucher: How does the Lesara ‘Invite a friend’ system work? Lesara gift vouchers
Newsletter
What are the advantages of the Lesara Newsletter? How do I subscribe for the newsletter? What is the Lesara Event Newsletter? How do I unsubscribe from the newsletter? Why am I not receiving any newsletter even after I've registered?
Lesara Service und Customer Service

How can I use the hotline to get in touch with customer service?

Telephone
Personal contact is important to us, as such we are happy and available to assist you on the following number 0044-2033183133. You will be charged for this service based on local landline rates.

Email
Should you have any questions or queries, please feel free to send an email to: [email protected].

Service hotline hours

Service is extremely important to us, as such we are available to you via telephone at the following times: Monday to Friday 8:00 AM - 5:00 PM GMT


Verkürzte Servicezeiten am Samstag, den 16. Juni 2018
Damit wir dir immer den besten Service bieten können, nehmen wir uns an diesem Samstag die Zeit, uns weiterzubilden. Wir sind für dich von 10-14 Uhr telefonisch erreichbar und natürlich kannst du uns gern jederzeit eine E-Mail schreiben.
Dein Lesara Team

What are web push notifications? Data privacy policy

How do we establish our strikethrough prices?

Our merchandisers work directly with manufacturers so that we can offer you attractive products with our best price guarantee. These discounts are made transparent to you the customer with the recommended retail price (RRP) suggested by the manufacturer, which is placed next to Lesara's price.


* The product must be offered directly on a British website. Third party vendors such as eBay or Amazon Marketplace sellers are excluded.

* The crossed-out prices are recommended retail prices (RRP).
** on orders above £60.00
1 Retail price of style-discount.com/de.